Safelite Windshield Replacement is the Ultimate Convenience – Frugal Novice

Safelite Windshield Replacement is the Ultimate Convenience


Note: We received a windshield replacement to facilitate our review. We were not compensated monetarily for this post. All opinions are honest and are our own. 

Our city seems to do road work on a regular basis – which I appreciate, and all, except that there’s often loose gravel on the freeway, and our minivan has been a magnet for it. Our windshield is the prime target, and we had five cracks on various places across the glass, including one spot that had spread quite a bit (confession: that crack’s been there for over a year). We’d been putting off getting the cracks fixed because we felt like we just didn’t have time to go in and get it taken care of – little did we know we could’ve used a service like Safelite to get it fixed conveniently.

Since we’d let our windshield accumulate cracks, and since one of the cracks was spreading to the edge of the windshield, it was a better idea to go ahead and get our entire windshield replaced. Travis from Safelite came right out to our office building, new windshield in tow.


Here’s where I feel like I ought to include a public service announcement: Did you know that your windshield might be heated without you ever realizing that? It can! We had no clue ours was heated because there’s not a button to turn the feature on; it’s automatic when we turn on the front defroster. So when Safelite asked me if we had a heated windshield, I said no. Whoops!

Luckily Travis was extremely gracious about having to order a different windshield and reschedule a time for the replacement.

When he came back, he showed us the process of repairing a crack before he replaced the windshield, and it really made me wish we hadn’t put off repair for so long. It takes about 10-20 minutes for Safelite to repair cracks, and they come right to your home or place of business so it couldn’t be easier.  You can see below our crack before and the windshield afterward, along with a few steps of the process along the way:






I was really impressed! But of course, like I mentioned our windshield had so many cracks that we were getting our entire windshield replaced. It started raining, so we moved into our office’s parking garage.


Since Safelite comes to you, their vans are equipped with everything the technician will need to replace your windshield. I was impressed with how efficiently the space within the van is used; there’s even a built-in heater for the adhesive tubes. Genius!


Since I knew I’d be writing a post about this process, I asked a lot of questions about how things worked – and Travis knows this process inside and out. I was completely impressed with his professionalism and with how much pride he clearly takes in his work.

He showed us how he removed the windshield using a hand-cranked device with a special type of line:


He was very careful every step of the way to make sure our car was protected, which I appreciate. There’s no cutting corners or rushing through anything – every step of their process is well-orchestrated, as was evident in our experience with them. I was impressed, too, in all the thought put toward making this a process that technicians can complete on their own. You’d think removing and installing a new windshield would be a two-man job, but thanks to smart equipment one person can easily complete everything.



Once the old windshield was removed Travis was careful to trim down the old adhesive left on the frame of the car so that he’d have a nice flat surface for the new windshield to sit on. You can see the surface, and then the bead of adhesive, in the photos below:




He used a device that mounts with suction cups on the driver’s side window to easily position and place the new windshield. It looked almost effortless, although I know there was a lot of precision that went into it.




He taped the winshield to help secure it as the adhesive dries, and then he wiped down all of our windows – I can only imagine how many little fingerprints he wiped off the inside of the windows! We were impressed that even after completing the installation Safelite takes the extra step of having technicians wipe down the windows and vacuum the interior.




It looks great  and we’re thrilled to have a crack-free windshield! We stayed down with the car since I wanted to take photos for my post, but it’s nice to know that typically all of this could be taking place while we were upstairs at work, uninterrupted. Safelite also has an app that their technicians use to receive information and to clock how long installations take – I was impressed with the high-tech aspect of this; yet another way Safelite strives for efficiency.

We will definitely use Safelite in the future for any cracks we get. We were pleased from start to finish and would recommend them for any windshield repairs and replacements you might need.

Here’s a video explaining even more about their services:

Just visit their site to get started! You can also keep up with them on Facebook & Twitter.

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  • Robin Rue (@massholemommy) February 2, 2015 at 10:58 am

    All the companies here in MA come to us. I am not even sure if there is a shop I could bring it to honestly.

  • Jennifer February 2, 2015 at 11:21 am

    Well, that’s pretty darn amazing! I’ve never had to deal with a crack in my windshield, but if I ever do, I’ll know who to call.

  • tammileetips February 2, 2015 at 11:25 am

    Their service is amazing, we have used them before . I had no idea they made heated windshields!

  • tammileetips February 2, 2015 at 11:28 am

    Their service is amazing, we have used them before . I had no idea they made heated windshields for cars!

  • Jenna Wood February 2, 2015 at 11:38 am

    I always hear about Safelite on the radio but, fortunately, haven’t had the need for their services. I will definitely be referring friends and family, the process looks so intriguing and professional!

  • Kelsey Apley February 2, 2015 at 12:37 pm

    I love how they come to you. No need to worry about needing someone to pick you up while you are waiting at the car place! My grandparents just did this and they came out to there house and they said how nice it was and quick!

  • Tammi @ My Organized Chaos February 2, 2015 at 1:18 pm

    Wow, thats great service! I had a chip filled last summer and I wasn’t impressed with the job done. Boo!

  • Amy Desrosiers February 2, 2015 at 1:41 pm

    Wow, what an amazing service! We had to have our’s repaired years ago but I do not even remember who took care of it?

  • lisa February 2, 2015 at 3:51 pm

    This is a great service! I will have to remember this in case I ever need it!

  • Chelley @ A is For Adelaide February 2, 2015 at 6:54 pm

    We have used SafeLite twice and I love them! They are SO fast and in so many locations!

  • Sarah B February 2, 2015 at 7:18 pm

    I’ve never used Safelite, as I’ve never had a need, but my friend’s husband works for them and they are a great company!! My windshield is so pitted, I really should get it replaced!!

  • Ann Bacciaglia February 2, 2015 at 8:49 pm

    I have never seen how they fix windshields before. It is a amazing process. I love how fast they can get to you.

  • Amber Edwards February 2, 2015 at 9:18 pm

    What a gorgeous new Windshield! They did an awesome job! We just had to get ours replaced when we moved, because our old state didn’t have laws about cracks in windshields but our new state is very strict. So new windshield it was.

  • Meagan February 2, 2015 at 10:44 pm

    This would have come in handy when my front windshield got smashed in by a tire on the freeway! I will have to give Safelite a try next time something like that comes up!

  • Liz Mays February 2, 2015 at 10:54 pm

    They really worked wonders on that windshield crack! I’ll definitely keep them in mind when I need a replacement!

  • Mama to 5 BLessings February 3, 2015 at 7:34 am

    Yep about 8 years ago I had to take my car to them because of a cracked window in my car. They fixed it right up quick and did a great job too!

  • Debi February 3, 2015 at 2:59 pm

    My mom had to have her windshield replaced 2 times last year. I was surprised how quick everything happened. Safelite was pretty awesome.

  • Kristin Wheeler (@MamaLuvsBooks) February 3, 2015 at 8:39 pm

    I have two dings on my windshield right now. I need to call them!!!

  • Gabriel Bregg February 3, 2015 at 9:53 pm

    Too bad they can’t just take my windshield and replace the rest of my truck – it’s pushing 200k miles and starting to fall apart. Very cool to see the process though.

  • Sarah @ Must Have Mom February 4, 2015 at 2:38 pm

    That is awesome! Thanks for the tip about the heated windshield too. I had no clue!

  • Racquel February 5, 2015 at 8:31 pm

    It’s great companies like this are willing to make house or office calls. So much easier than messing around dropping off your vehicle and messing around trying to get someone to come get you.